What to do in the event of a burst or leaking water pipe

Causes: Long term leaking pipes, frozen & freezing pipes, erosion, lime scale, 

Upon discovering a leaking pipe.

1. Immediately call your insurance company

2. Contact us and we will arrange for our Regional Manager to visit the property as soon as possible

We will also appoint our drying specialist to visit the property as soon as possible to establish the extent of the water damage and what dryers need to be put in place

3. Take as many photographs of the damage as you feel is necessary

Tangible Building Solutions will submit a Preliminary Report to your insurance company straight away along with a drying report.

Our Regional Manager will meet with the insurance companies appointed representative (normally a loss adjuster who is appointed to look after the insurance companies interests).

We will arrange for the property to be stripped as appropriate and put in place the relevant drying equipment.

Once the property has been certified as dry Tangible Building Solutions will arrange for the reinstatement work to be carried out in a swift manner.

4. Customer sign off once satisfied with the work

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