Leaking Pipes

Leaking pipes under floors and in walls can cause significant damage to homes if left for any length of time.  Signs of water damage such as mould on walls and ceilings, loose tiles in kitchens and bathrooms, or buckling, cracked and stained flooring often mean you have a hidden problem that if not resolved can end up requiring costly repairs. 

If you think you have a leak, or are in the process of making a building insurance claim to repair the damage caused by leaking pipes we can help. 

Tangible Building Solutions are independent builders who can detect the source of hidden problems, provide a comprehensive assessment of damage for insurers, and conduct swift, professional repairs.

To book an appointment or for FREE help and advice simply call 0800 328 4188.

We’re on your side throughout the claim process

With us on your side we remove the stress from making an insurance claim:

  • We deal with insurers on your behalf
  • Our team of specialists ensure the claims process is swift and simple
  • We restore your home to a high standard using a builder of your choice
  • Our service does not cost you a penny 

We’re with you every step of the way

Our team of experienced builders are on hand throughout the claims and restoration process to return your home to normal as quickly as possible.

1. Leak Detection (Trace and Access)

Our first task is to detect the source of the leak through our trace and access service.

Many leaks originate from pipework that is hidden and difficult to pinpoint, so we use a number of methods to accurately identify the source.  This allows us to select the most effective remedial action to eliminate the problem.

Sometimes accessing the leak may mean causing further disruption to your home such as removing tiles or flooring. If this is the case we’ll make sure that insurers will cover the cost of restoring this damage before undertaking any investigative work.

2. Comprehensive Report

On completion of our trace and access survey, we prepare a comprehensive report outlining recommended remedial work and costs.

We go through this with you and the insurance Loss Adjuster in order to get the repair work agreed and completed swiftly.

3. Property Drying

Once remedial work is agreed the first task of our team of BDMA qualified technicians is to dry out your property.

Standing water is pumped out and damaged plaster removed from walls so the brickwork can dry effectively.

We then use specialist drying equipment to ensure your property is dry, mould free and ready for repair.

4. Repairs and Restoration

Only when rooms, walls, flooring and ceilings have passed our tests for dryness, hygiene and air quality do we carry out repair work using our network of approved builders.

Where necessary we carry out structural repairs before making good water damaged walls, plaster, paintwork, floorboards and ceilings.  We ensure things get done properly with no short cuts.

For help with building repairs and restoration for damage caused by burst and leaking pipes speak to Tangible Building for independent no-obligation advice. Call our advice team now 0800 328 4188.

More information

Signs that you may have leaking pipes

We will call you back...

...or call one of
our local offices
North East London

0203 675 9119

North West London

01923 604808

South London

0203 617 4489

Thames Valley

01753 840436


01702 410780


01273 789470

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Tangible Building Solutions, Unit 11a Vansittart Estate, Windsor, Berkshire, SL4 1SE. Tel: 01753 840436.  Satellite offices in Croydon, Chigwell, Edgeware, Chelmsford, and Bracknell.

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