What our customers say about us  Want to know what we're like?  Listed below are a number of testimonials and thank-you notes sent to us by various clients over the years.  We are very proud of these, as receiving these wonderful pieces of feedback lets us know that we're doing a good job and keeps us totally committed to providing an outstanding service. Client Testimonials At last the work is done and we are back to normal.  I am writing to thank you all for your professionalism and hard work.  It has been a bit of a struggle putting up with the disorder, but we were impressed with your staff.  I would also like to say how pleased we were with the decorating. A very smart job and tidy workmanship by Terry and his co-worker. Mr B – North West London Hello Clive, thank you very much indeed for sorting out my kitchen insurance claim.  I am absolutely delighted with the work and the kitchen looks wonderful.  The team really are very good indeed and I am so pleased with what they have done.  I was so upset over the kitchen as it was new and I was sure that there could be no better job on it than the one I already had.  Of course I was wrong and the kitchen looks beautiful.  I will go as far as to say that the floor has been put in even better than the one I originally had.  Quality workmanship at it's best!!!  Thank you very much.  I do hope I won't ever be calling up on my insurance again, but if I ever need to, I will make sure I call you first.  Of course, I will also recommend you to friends, family and collegues as it is such a hit and miss affair in finding a good builder Ms F – West London  May I also mention that I was very impressed with the standard of work and how professional the workmen were. I found Mick and Gerry very helpful and patient and they were great and pleasant people to work with to get the kitchen finished to the desired specifications. Please pass on my thanks to them. I would be happy to recommend your company to anyone and wouldn’t hesitate to call you again if I have any further unfortunate events happening.  Thanks again. Marcella - Kent "Dear Mark, many thanks for the great service that your company provided me with.  As you know, when my swimming pool decided to "let go", the loss adjusters ran me round in circles asking for multiple quotes and damage reports.  Not only did I not have time to do this, frankly I didn't see that it was my responsibility to get this information either.  It was great that you took the whole thing off my hands and just got it sorted for me. The pool contractors that you appointed were really top-rate and friendly too.  I would recommend to anyone with a home insurance claim to use your company, and with it costing me nothing to use you, I can't see why anyone would want to choose any other route.  Thanks again, great job." R Clements - Oxford "I was in the process of buying our first family home when we received the call that a pipe in the loft had burst and the whole property was flooded. This at the time was a shock and a huge inconvenience.   We decided to use Tangible Building Company located locally to us in Windsor to carry out the works. The communication they gave us was faultless, always keeping us up to speed of what was happening. The team of builders were very skilled and a pleasure to work with. They were very thoughtful of our situation and always working as hard as they could to get us moved in as quickly as possible.   Tangible's service through the project was first class and I would happily use them again" P Newman - Windsor "Dear Mark, I would like express my sincere thanks for your wonderful service.  After suffering a burst pipe in Jan 09, I was allocated an insurance assessor and builder from the Insurance Company.  Later I was horrified with the work and the wet unfinished state that my house was left in.  However, your company, Tangible Building Solutions, came and saved me by taking over the claim and restoring my home to a high standard. It is now dry and beautiful once again.  I am enclosing some before and after photos which I hope will be useful to you.  Thank you once again." G Bailey - Wraysbury  "Dealing with insurance companies and their "offspring" is not an easy task so when I discovered leaks from both our showers at home the fun began.  As expected they insisted that I obtain 2 quotes and then appointed a loss adjuster. At this point I knew I would lose the will to live and so called in Tangible. Tangible attended the meeting with the loss-adjuster and made sure that whole ceiling was replaced rather than being bodged with a patch and that entire wall was repainted to avoid differences in colour showing up. Overall, the results that you achieved were in fact better than the original room ever had   been, mainly thanks to your insistence that the loss-adjuster do his job rather than con me   out of what I pay insurance premiums for, and secondly for the professional, helpful and un-intrusive way the workmen dealt with the job. I would have no hesitation in recommending Tangible to anyone who has experienced Any sort of insurance claim and is looking for someone to help in all areas of getting The claim processed and completed.  The overall experience got the claim dealt with properly, even if the insurance firm and loss-adjusters could not do their bit properly. Thanks again." G. Verrier - Iver  "When we suffered a flood at home, Mark and his team dealt faultlessly with our claim from start to finish, making a stressful time far more manageable for us.  We were particularly impressed with the way Tangible liaised with the insurance assessor on our behalf.  The work itself was completed to a very high standard - actually far better than the pre-flood condition of the property!   I've since heard various 'horror stories' from others who have had to make similar claims on their home insurance and now realise how fortunate we were to have been put in touch with Mark and his colleagues at an early stage, helping us minimise the stress and upheaval caused by the flood.  This meant we could get things back to normal as quickly and painlessly as possible."   H. McClelland - Staines